• Alternatively visit our TRACKING PAGE, and paste your tracking number into the box provided.
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    WHAT DO I DO IF MY TRACKING NUMBER WON'T WORK?

     

  • If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out& Delivery Status should update within a few days. 
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    Tracking numbers will often only begin to become active when the item has arrived in the country of delivery.

    WHY HAVEN'T I RECEIVED A TRACKING NUMBER?

     

  • Depending on the value of your purchase and shipping options chosen at checkout, your package may not include a Tracking Number. If this is the case, you will only be informed once your Order has Shipped via email. Orders over $15 generally have available tracking.
  • For further information and assistance, please visit our contact page, and one of our support representatives will be there to assist you.
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    HOW LONG WILL MY ITEM TAKE TO ARRIVE?

    The shipping time consists of two sections - 

    • Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from the manufacturer within 72 hours after the order is placed and the payment is received. 
    • Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses. 

    We use a high-security checkout procedure on our site to protect both the customer and MediFit. This extends our processing time to 5 days as we fully verify our customers and fulfill orders.

    Following this, your package will arrive between 10-20 business days depending on your geographic location and availability of stock.

    USA & Canada
    Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

    AUSTRALIA & New Zealand
    Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

    U.K & EUROPE
    Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

    Others Countries
    Standard Secured Shipping & Insurance takes 1½ -5 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

     *Note: on the purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster or slower depending on the location of the recipient and the fulfillment center used*

    Happy Shopping!