TRACK ORDER & SHIPPING


Can't wait for your order to arrive? We've got you covered! Use the Tracking Code we have sent you in the shipment confirmation email (which you should receive a few days after placing your order) and find out exactly how close you are to receiving your new, awesome product!

Enter your code in the field below and press the "TRACK" button.

If you encounter any issue with your order do not hesitate to contact us and we will resolve any issue immediately.†
Keep in mind that order tracking status may take 2-3 working days to update, so don't panic!

 

  • Alternatively visit the 17 Track Page, and paste your tracking number into the box provided.

WHAT DO I DO IF MY TRACKING NUMBER WON'T WORK?

  • If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out & Delivery Status should update within a few days. 
  • Tracking numbers will often only begin to become active when the item has arrived in the country of delivery.

    WHY HAVEN'T I RECEIVED A TRACKING NUMBER?

    Depending on the value of your purchase and shipping options chosen at checkout, your package may not include a Tracking Number. If this is the case, you will only be informed once your Order has Shipped via email. Orders over $15 generally have available tracking.

    For further information and assistance, please visit our contact page, and one of our support representatives will be there to assist you.

    HOW LONG WILL MY ITEM TAKE TO ARRIVE?

    The shipping time consists of two sections - 

    • Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from the manufacturer within 72 hours after the order is placed and the payment is received. 
    • Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses. 

    We use a high-security checkout procedure on our site to protect both the customer and Idardo. This extends our processing time to 5 days as we fully verify our customers and fulfill orders.

    Following this, your package will arrive between 10-20 business days depending on your geographic location and availability of stock.

    USA & Canada
    Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

    AUSTRALIA & New Zealand
    Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

    U.K & EUROPE
    Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

    Others Countries
    Standard Secured Shipping & Insurance takes 1½ -5 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

     *Note: on the purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster or slower depending on the location of the recipient and the fulfillment center used*

    Happy Shopping!